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Documents

The administration of the claims in the Fortis settlement is now complete and the settlement has come to a complete end.

This website is being maintained for a period of time for historical purposes only. The information on this webpage may therefore not be up to date.

Contact details ComputersharePDF
Claims AdministratorComputershare’s role as Claims Administrator is over
Claim filing documentsPDF
Claim FormThe deadline to file a claim has expired
Template power of attorneypdf
Contact details for sending Claim Forms by regular postThe deadline to file a claim has expired
Dispute CommitteePDF
CompositionThe deadline to submit a dispute to the Dispute Committee has expired
Regulationspdf
Contact details for the submission of disputes (appeals) to the Dispute CommitteeThe deadline to submit a dispute to the Dispute Committee has expired
Binding advices rendered by the Dispute Committee
Binding advice in disputes n° 2019/0001 and 2019/000231/05/2019
  • Compensation Add-On
  • Joint account
  • Interpretation of the Settlement Agreement
pdf
Interim binding advice in dispute n° 2019/000306/02/2020
  • Intervention by third parties
  • Confidentiality of the proceedings
  • Discretionary powers of the Dispute Committee
pdf
Binding advice in dispute n° 2019/000318/05/2020
  • Role of Stichting FORsettlement
  • Guidance notes
  • “Placeholder claim”
  • Deficiency cure period
  • Jurisdiction of the Dispute Committee
pdf
Interim binding advice in dispute n° 2020/000216/10/2020
  • Intervention by Stichting FORsettlement
  • “Placeholder claims” policy
  • Right to remedy deficiencies
pdf
Binding advice in dispute n° 2020/000629/03/2021
  • Evidence of share ownership
pdf
Binding advice in dispute n° 2020/000829/03/2021
  • Bearer shares
  • Evidence of share ownership
pdf
Binding advice in dispute n° 2020/001029/03/2021
  • Reverse convertible bonds
pdf
Binding advice in dispute n° 2020/003229/03/2021
  • Evidence of share ownership
pdf
Binding advice in dispute n° 2020/003929/03/2021
  • Evidence of share ownership
  • Ordinary Fortis shares/other securities
pdf
Binding advice in dispute n° 2020/005229/03/2021
  • Evidence of share ownership
pdf
Binding advice in dispute n° 2020/006929/03/2021
  • Active/non active Claimant
pdf
Binding advice in dispute n° 2020/007729/03/2021
  • Active/non active Claimant
pdf
Binding advice in dispute n° 2020/008829/03/2021
  • Active/non active Claimant
pdf
Binding advice in dispute n° 2020/002815/04/2021
  • Bearer shares
  • Circumstantial evidence of share ownership
pdf
Binding advice in dispute n° 2021/002415/04/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
pdf
Binding advice in dispute n° 2020/012429/04/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2020/006729/04/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Cause of exoneration
pdf
Binding advice in dispute n° 2021/001420/05/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2021/000920/05/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2020/005020/05/2021
  • Admissibility of the claim
  • Jurisdiction of the Dispute Committee
  • Proof of receipt/sending
pdf
Binding advice in dispute n° 2020/011420/05/2021
  • Admissibility of intervention by Stichting FORsettlement
  • Rules of evidence
  • Computershare’s assessment of proof
  • Institutional Eligible Shareholders
  • Ultimate beneficial owner
pdf
Binding advice in dispute n° 2021/000821/05/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2020/000321/05/2021
  • Intervention by FortisEffect
  • Paragraph 1.6 of Schedule 2 to the Settlement Agreement
  • Powers of the Dispute Committee
  • Active/non active Claimant
  • Direct agreement between Eligible Shareholders and ACG
pdf
Binding advice in dispute n° 2021/000607/06/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
  • Statute of limitations
pdf
Binding advice in dispute n° 2021/004107/06/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
pdf
Binding advice in dispute n° 2021/000307/06/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2021/000407/06/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2021/001007/06/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2021/001807/06/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2021/002507/06/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2021/002807/06/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
pdf
Binding advice in dispute n° 2021/003807/06/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
pdf
Binding advice in dispute n° 2021/003614/06/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2020/009417/06/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
  • Evidence of share ownership
  • Right to remedy deficiencies
pdf
Binding advice in dispute n° 2021/001121/06/2021
  • Material and moral damage
  • Powers of the Dispute Committee
pdf
Binding advice in dispute n° 2021/003424/06/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
pdf
Binding advice in dispute n° 2021/001724/06/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2021/002324/06/2021
  • Ageas’s Master Control List
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Deficiency cure period (Clause 4.3.5 of the Settlement Agreement and section 4.1 of the regulations of the Dispute Committee)
pdf
Binding advice in dispute n° 2021/008028/06/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2021/003730/06/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
pdf
Binding advice in dispute n° 2021/004305/07/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
pdf
Binding advice in dispute n° 2021/001206/07/2021
  • Right to remedy deficiencies
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
pdf
Binding advice in dispute n° 2021/008812/07/2021
  • Evidence of share ownership
  • Rules of evidence
pdf
Binding advice in dispute n° 2021/004014/07/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
pdf
Binding advice in dispute n° 2021/005714/07/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
pdf
Binding advice in dispute n° 2020/007515/07/2021
  • Agreement between claimant and Computershare during the proceedings
  • Jurisdiction of the Dispute Committee
  • Offshore entity
  • Transfer of claim rights to the ultimate beneficial owner
pdf
Binding advice in dispute n° 2021/005226/07/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Deficiency cure period (Clause 4.3.5 of the Settlement Agreement and section 4.1 of the regulations of the Dispute Committee)
pdf
Binding advice in dispute n° 2021/003527/07/2021
  • Active/non active Claimant
  • Shares held through a company
  • Ultimate beneficial owner
pdf
Binding advice in dispute n° 2021/003030/07/2021
  • Offshore entity
  • Transfer of claim rights to the ultimate beneficial owner
pdf
Binding advice in dispute n° 2020/004809/08/2021
  • Active/non active Claimant
  • Offshore entity
  • Transfer of claim rights to the ultimate beneficial owner
  • Representation of the Eligible Shareholder for the claim rights
pdf
Binding advice in dispute n° 2021/010709/09/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
  • Admissibility of an extension of the initial claim after the Claim Submission Deadline
pdf
Binding advice in dispute n° 2021/002113/09/2021
  • Bearer shares
  • Circumstantial evidence of share ownership
  • Admissibility of an extension of the request for binding advice to interconnected claims
pdf
Binding advice in dispute n° 2021/012230/09/2021
  • Time limit for submitting a dispute to the Dispute Committee (Clause 4.3.5 of the Settlement Agreement and section 4.6 of the regulations of the Dispute Committee)
pdf
Binding advice in dispute n° 2021/003904/10/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
  • Admissibility of an extension of the initial claim after the Claim Submission Deadline
  • Force majeure
pdf
Binding advice in dispute n° 2021/006704/10/2021
  • Circumstantial evidence of share ownership
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
  • Admissibility of an extension of the initial claim after the Claim Submission Deadline
pdf
Binding advice in dispute n° 2021/007407/10/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Force majeure
pdf
Binding advice in dispute n° 2021/012305/11/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
pdf
Binding advice in dispute n° 2021/006005/11/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
pdf
Binding advice in dispute n° 2021/012416/11/2021
  • Time limit for submitting a dispute to the Dispute Committee (Clause 4.3.5 of the Settlement Agreement and section 4.6 of the regulations of the Dispute Committee)
pdf
Binding advice in dispute n° 2021/007908/12/2021
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
pdf
Binding advice in dispute n° 2021/012520/12/2021
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
  • Burden of proof of timely filing of the Claim Form
pdf
Binding advice in dispute n° 2021/012720/12/2021
  • Bearer shares
  • Circumstantial evidence of share ownership
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
  • Admissibility of an extension of the initial claim after the Claim Submission Deadline (with respect to shares not included in the Claim Form)
pdf
Binding advice in dispute n° 2021/006910/01/2022
  • Bearer shares
  • Evidence of share ownership in the context of inheritance
  • Extension of the Binding Advice to interconnected claims
pdf
Binding advice in dispute n° 2021/003310/01/2022
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
  • Effect of a double sending by e-mail and by postal mail of a Determination of rejection
pdf
Binding advice in dispute n° 2021/009310/01/2022
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
  • Effect of a double sending by e-mail and by postal mail of a Determination of rejection
pdf
Binding advice in dispute n° 2021/010624/01/2022
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
  • Calculation of the Claim Submission Deadline and Binding Declaration Notice Date
  • Proof of timely sending of postal mail
  • Admissibility of intervention by Stichting FORsettlement
  • Confidentiality of the proceedings
  • Due process by Computershare and by the Dispute Committee
pdf
Binding advice in dispute n° 2021/013504/03/2022
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
  • Language of the communications
pdf
Binding advice in dispute n° 2021/013704/03/2022
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
  • Effect of a second sending of the Determination of rejection
pdf
Binding advice in dispute n° 2021/013804/03/2022
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
pdf
Binding advice in dispute n° 2021/011305/04/2022
  • Shares held through a company
  • Offshore entity (British Virgin Islands)
  • Transfer of claim rights to the ultimate beneficial owner
pdf
Binding advice in dispute n° 2022/000114/06/2022
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
  • Burden of proof of timely filing of the Claim Form
  • Equitable considerations
pdf
Binding advice in dispute n° 2021/013229/06/2022
  • Representation of the Eligible Shareholder
  • Aggregation of claims filed separately by one Eligible Shareholder
  • Differentiated compensation between Buyer Shares and Holder Shares
pdf
Binding advice in dispute n° 2022/000529/09/2022
  • Evidence of share ownership
pdf
Binding advice in dispute n° 2021/011803/10/2022
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Burden of proof of sending of an electronic communication
  • Communication sent to an incorrect email address
  • Shares held through a company
pdf
Binding advice in dispute n° 2022/001021/10/2022
  • Time limit for submitting a dispute to the Dispute Committee (Clause 4.3.5 of the Settlement Agreement and section 4.6 of the regulations of the Dispute Committee)
pdf
Binding advice in dispute n° 2022/000402/11/2022
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
  • Proof of sending/receipt of a communication by postal mail under Dutch law (nuanced receipt theory)
pdf
Binding advice in dispute n° 2022/000618/11/2022
  • Binding nature of the Settlement Agreement
  • Effect of a statement made by an Ageas employee
pdf
Binding advice in dispute n° 2022/001416/01/2023
  • Active/non-active Claimant – Definition and interpretation
  • Registration with an ACG – Effect
pdf
Binding advice in dispute n° 2022/001623/01/2023
  • Calculation of the Final Claim Amount
  • Paragraphs 5 and 7 of Schedule 2 to the Settlement Agreement
pdf
Binding advice in dispute n° 2022/003330/01/2023
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
pdf
Binding advice in dispute n° 2022/000702/02/2023
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
  • Communication sent to an incorrect email address
  • Shares held through a foundation
pdf
Binding advice in dispute n° 2022/001117/02/2023
  • Calculation of the Final Claim Amount (Paragraph 5 of Schedule 2 to the Settlement Agreement)
  • Difference between early filers and other Eligible Shareholders (Paragraph 6.1 of Schedule 2 to the Settlement Agreement)
  • Difference between the Provisional Claim Amount and the Final Claim Amount
pdf
Binding advice in dispute n° 2022/001520/02/2023
  • Calculation of the Final Claim Amount (Paragraph 5 of Schedule 2 to the Settlement Agreement)
  • Difference between the Provisional Claim Amount and the Final Claim Amount
pdf
Binding advice in dispute n° 2022/003217/03/2023
  • Time limit for submitting a dispute to the Dispute Committee (Clause 4.3.5 of the Settlement Agreement and section 4.6 of the regulations of the Dispute Committee)
  • Proof of sending/receipt of an electronic communication under Dutch law (nuanced receipt theory)
  • Email received in a spambox
pdf
Binding advice in dispute n° 2022/000308/05/2023
  • Circumstantial evidence of share ownership
pdf
Binding advice in dispute n° 2023/000326/05/2023
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Reasonableness and fairness (Articles 6:248 and 7:904 of the Dutch Civil Code)
  • Equitable considerations in the context of inheritance
pdf
Binding advice in dispute n° 2022/000806/06/2023
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Reasonableness and fairness (Articles 6:248 and 7:904 of the Dutch Civil Code)
  • Power of attorney (requires evidence of signing authority)
  • Right to remedy deficiencies (Clause 4.3.5 of the Settlement Agreement and section 4.1 of the regulations of the Dispute Committee)
pdf
Binding advice in dispute n° 2022/002107/06/2023
  • Deadline of section 4.3/4.4 of the regulations of the Dispute Committee
  • Reasonableness and fairness (Articles 6:248 and 7:904 of the Dutch Civil Code)
  • Precedent value of determinations made by the Claims Administrator in other cases
  • Scope of the jurisdiction of the Dispute Committee
pdf
Binding advice in dispute n° 2022/003026/06/2023
  • Claim Submission Deadline (Clause 4.3.7 of the Settlement Agreement)
  • Admissibility of an extension of the initial claim after the Claim Submission Deadline
  • Force majeure (Article 6:75 of the Dutch Civil Code) in the context of inheritance
  • Access to justice (Article 6 ECHR)
  • Reasonableness and fairness (Articles 6:248 and 7:904 of the Dutch Civil Code)
  • Request for document production
  • Scope of the jurisdiction of the Dispute Committee
pdf
Binding advice in dispute n° 2022/002304/07/2023
  • Bearer shares
  • Evidence of share ownership
  • Deadline of sections 4.4 and 4.9 of the regulations of the Dispute Committee
  • Scope of the claim (Claim Form and supporting documentation)
  • Right to remedy deficiencies (Clause 4.3.5 of the Settlement Agreement and section 4.1 of the regulations of the Dispute Committee)
pdf
Opt-Out NoticePDF
Opt-Out NoticeThe deadline to deliver an Opt-Out Notice has expired
Binding Declaration NoticePDF
Binding Declaration Noticepdf
Ruling of the Court of Appeal of AmsterdamPDF
Beschikking van het Gerechtshof Amsterdam van 13 juli 2018pdf
Ruling of the Court of Appeal of Amsterdam (informal translation of Dutch version)pdf
Décision de la Cour d’Appel d’Amsterdam (traduction libre du néerlandais)pdf
Second Amended and Restated Settlement AgreementPDF
Second Amended and Restated Settlement Agreement dated 13 April 2018pdf
Tweede Aangepaste Schikkingsovereenkomst van 13 april 2018 (vertaling van de Engelse versie)pdf
Seconde Convention de Transaction modifiée et réétablie du 13 avril 2018 (traduction libre de l’anglais)pdf
Ruling of the Court of Appeal of AmsterdamPDF
Beschikking van het Gerechtshof Amsterdam van 5 februari 2018pdf
Ruling of the Court of Appeal of Amsterdam (informal translation of Dutch version)pdf
Décision de la Cour d’appel d’Amsterdam (traduction libre du néerlandais)pdf
Restated and Amended Settlement AgreementPDF
Restated and Amended Settlement Agreement dated 12 December 2017pdf
Aangepaste Schikkingsovereenkomst van 12 december 2017 (vertaling van de Engelse versie)pdf
Convention de transaction modifiée et réétablie du 12 décembre 2017 (traduction libre de l’anglais)pdf
Submission after Decision of the Court of Appeal of AmsterdamPDF
Akte na tussenbeschikking van 12 december 2017pdf
Submission after interim judgement dated 12 December 2017 (informal translation of Dutch version)pdf
Acte après arrêt interlocutoire en date du 12 décembre 2017 (traduction libre du néerlandais)pdf
Decision of the Court of Appeal of AmsterdamPDF
Beschikking van het Gerechtshof Amsterdam van 16 juni 2017pdf
Post-Hearing SubmissionPDF
Akte na mondelinge behandeling van 31 maart 2017pdf
Post-Hearing Submission dated 31 March 2017 (informal translation of Dutch version)pdf
Acte après l’audience en date du 31 mars 2017 (traduction libre du néerlandais)pdf
Annexes to Post-Hearing Submission
Table 7 “Maximum” Potential Economic Loss for Qualifying Shares and Estimated Settlement Compensation for all Eligible Groupspdf
In response to the court’s questions regarding table 7 in our May 2016 reportpdf
Compensation with Possible Dilution as a Percentage of Proposed Compensation in the Settlement Agreementpdf
Submission of 24 February 2017PDF
Akte overlegging en toelichting aanvullende bijlagen gedateerd 24 februari 2017pdf
Submission of additional annexes with accompanying explanation dated 24 February 2017 (informal translation of Dutch version)pdf
Acte de production et d’explication de pièces complémentaires en date du 24 février 2017 (traduction libre du néerlandais)pdf
Annexes to Submission of 24 February 2017
Expert opinion of Analysis Grouppdf
Curriculum vitae of dr. A. Plantingapdf
Press release by Ageas of 21 February 2017 and other publications about support for settlement by Archandpdf
Background information regarding ConsumentenClaim B.V.pdf
Submission after case management hearingPDF
Akte na regiezitting gedateerd 20 oktober 2016pdf
Submission after case management hearing dated 20 October 2016 (informal translation of Dutch version)pdf
Acte après l’audience préliminaire en date du 20 octobre 2016 (traduction libre du néerlandais)pdf
Report of the case management hearingPDF
Proces-verbaal van de regiezitting van 25 augustus 2016pdf
PetitionPDF
Verzoekschrift tot verbindendverklaring gedateerd 20 mei 2016pdf
Petition for a binding declaration, dated 20 May 2016 (informal translation of Dutch version)pdf
Demande de décision contraignante en date du 20 mai 2016 (traduction libre du néerlandais)pdf
Annexes to the Petition
Kopie van de statuten van VEBpdf
Kopie van de statuten van Deminorpdf
Kopie van de statuten van SICAFpdf
Kopie van de statuten van FortisEffectpdf
Kopie van de statuten van Stichting FORsettlementpdf
Ageas - Jaarverslag 2015, p. 209-213 (overzicht van juridische procedures)pdf
Ageas - Jaarverslag 2015, p. 181 en 225 (voorzieningen)pdf
Rapport van Analysis Grouppdf
Persbericht van Ageas van 19 mei 2016pdf
Oproepingsplanpdf
Notification
Oproeping voor de mondelinge behandeling van de Fortis schikkingpdf
Announcement for the oral hearing of the Fortis settlementpdf
Annonce de l’audience dans le cadre du règlement Fortispdf
Mitteilung zur mündlichen anhörung des Fortis-vergleichspdf
Kennisgevingpdf
Settlement AgreementPDF
Settlement Agreement dated 14 March 2016, as amendedpdf
Schikkingsovereenkomst gedateerd 14 maart 2016, zoals gewijzigd (vertaling van de Engelse versie)pdf
Convention de transaction en date du 14 mars 2016, telle que modifiée (traduction libre de l’anglais)pdf